Win-Loss and
Churn Interviews
Win-Loss and
Churn Interviews
On-demand customer interviews for B2B SaaS.
On-demand customer interviews for B2B SaaS.
No risk 14-day trial period
No onboarding fees
Find out why your customers really left you
Find out why your customers really left you
Customer interviews are often more candid when carried out by a third-party. At Zimt, we'll either hold the interview on your behalf, or as an indirect party. Depending on your needs and wishes, our product professionals will gain the insights you're missing.
Customer interviews are often more candid when carried out by a third-party.
At Uncovered, we'll either hold the interview on your behalf, or as an indirect party.
Depending on your needs and wishes, our product professionals will gain the insights you're missing.
Customer interviews are often more candid when carried out by a third-party. At Zimt, we'll either hold the interview on your behalf, or as an indirect party. Depending on your needs and wishes, our product professionals will gain the insights you're missing.
Win-Loss
Need to learn why you lost a deal? Which competitor(s) you lost to? Or if decision paralysis was a factor?
Win-loss interviews provide hidden customer insights, and are key to increasing win-rates.
Understanding Deal Outcomes
Identify which competitors are winning over your prospects and why, to identify how to win.
Understanding Deal Outcomes
Identify which competitors are winning over your prospects and why, to identify how to win.
Understanding Deal Outcomes
Identify which competitors are winning over your prospects and why, to identify how to win.
Analysing Decision Paralysis
Discover if and why prospects fail to make a buying decision, to enhance engagement strategies.
Analysing Decision Paralysis
Discover if and why prospects fail to make a buying decision, to enhance engagement strategies.
Analysing Decision Paralysis
Discover if and why prospects fail to make a buying decision, to enhance engagement strategies.
Unpacking Price Sensitivity
Determine how pricing influences deal outcomes to adjust strategies and improve win rates.
Unpacking Price Sensitivity
Determine how pricing influences deal outcomes to adjust strategies and improve win rates.
Unpacking Price Sensitivity
Determine how pricing influences deal outcomes to adjust strategies and improve win rates.
Churn
Why did a customer cancel or not renew? How can you decrease churn rates?
Churn interviews are necessary to improve customer retention and identify weaknesses in your offering.
Comparing Competitive Offerings
Learn what competitors are offering that may be attracting your customers away from your product.
Comparing Competitive Offerings
Learn what competitors are offering that may be attracting your customers away from your product.
Comparing Competitive Offerings
Learn what competitors are offering that may be attracting your customers away from your product.
Understanding Why a Customer Churned
Identify why customers leave and to whom they switch, to better strategise against competitors.
Understanding Why a Customer Churned
Identify why customers leave and to whom they switch, to better strategise against competitors.
Understanding Why a Customer Churned
Identify why customers leave and to whom they switch, to better strategise against competitors.
Identify Missing Features
Discover where your product falls short, such as missing features or user experience.
Identify Missing Features
Discover where your product falls short, such as missing features or user experience.
Identify Missing Features
Discover where your product falls short, such as missing features or user experience.
Zeitgeist
Intelligence
Market
Technologies.
Platform
Company
Offices
Maria-Jacobi-Gasse 1
Media Quarter Marx 3.4
1030 Vienna
Gynėjų g. 4-333,
LT-01109, Lithuania
Zeitgeist
Intelligence
Market
Technologies.
Platform
Company
Offices
Maria-Jacobi-Gasse 1
Media Quarter Marx 3.4
1030 Vienna
Gynėjų g. 4-333,
LT-01109, Lithuania
Uncovered Intelligence UAB. All rights reserved.
© 2024
Zeitgeist
Intelligence
Market
Technologies.
Platform
Company
Offices
Maria-Jacobi-Gasse 1
Media Quarter Marx 3.4
1030 Vienna
Gynėjų g. 4-333,
LT-01109, Lithuania